I Can't Receive Emails or Notifications from the SCBA!
Many issues that have been reported to the SCBA staff regarding users not being able to receive emails seem to be related to the use of spam filters or spam blocking software. Since your ISP or email delivery
service email client or office network email system probably uses some type of spam filter we ask
that you add us to your trusted list of senders, contacts or address
book. This process is commonly known as whitelisting.
Instructions for several common spam filtering products and solutions offered by various Internet Service Providers are listed below. The staff of borosports.org can not be held responsible for any problems which may arise on your computer or computer network due to using the instructions below.
AOL
To make sure email gets delivered to
your AOL inbox, you must add the email address or corporate domain of
the sender to your Address Book or Custom Sender List.
1. Click the "Spam Controls"
link on the lower right side of your inbox screen.
2. When the "Mail & Spam
Controls" box appears, click the "Custom sender list"
link.
3. Choose the "allow email from
webmaster@borosports.org option.
4. Add the domain or email address
you would like to receive mail from, then click "Add"
5. Click "Save"
AOL Web Mail
If using AOL web mail replying to an
email from SCBA Borosports will also work.
Email from that domain will now be
delivered straight to your Inbox.
Yahoo! Mail
If you�re not
receiving email at you are expecting, there are two things you can
do:
1. Use the "Not Spam"
button in your Bulk folder.
2. Create a filter to automatically
send email from certain domains to your Inbox. This is the only way
to really ensure delivery.
Report as "Not Spam"
1. - Check your Yahoo! Bulk
folder
2. - If you see the SCBA
Borosports, highlight it and click "Not Spam"
3. - This does not guarantee
that your mail will be delivered in the future, but it does help.
Create a Filter
1. Click "Options"
in the top right navigation bar
2. Select "Mail Options"
from the list that drops down
3. Choose "Filters"
located on the left side of the page
4. Click the "Add"
button on the Filters page
5. Choose the field you want
to match in the incoming message. For example, "header" or
"to".
6. Choose the criterion by
which you want a match to be made, such as "contains"
7. Enter the text string to
compare. For example: webmaster@borosports.org
8. Choose the destination
folder to which you would like the message delivered. For example:
Inbox
Hotmail Live, Windows Live and MSN
In the new Hotmail you must "Mark
sender as safe" to enable hyperlinks even in text emails and
images in HTML emails.
Entering the email contact in the
address book or contacts no longer whitelists the sender
To ensure messages from specific email
addresses are not sent to your Junk Email folder, you can do one of
two things:
1. Check the "Junk" folder
if you do not see the SCBA Borosports in your inbox
2. Click the "Mark as safe"
link
3. Add webmaster@borosports.org to
your Safe List
Mark Sender as Safe
Attachments, pictures, and links
in this message have been blocked for your safety. Show content
webmaster@borosports.org
webmaster@borosports.org - SCBA Borosports
From: webmaster@borosports.org
You may not know this sender. Mark as safe | Mark as unsafe
Sent: Thu 6/14/07 12:00 AM
Reply-to:
webmaster@borosports.org
1. Click "Show content" to
view the body of the email if it contains images and HTML
2. Click "Mark as safe"
3. SCBA Borosports will now be added
to your list of "Safe senders"
Manually Add to Safe List
1. Click "Options" in the
upper right corner of your Hotmail screen
2. In the Body of the page under
"Junk e-mail" click the link "Safe and blocked
senders"
3. Click the link "Safe
senders"
4. Enter the email address
"webmaster@borosports.org"
5. Click "Add to list"
Gmail
To make sure email gets delivered to
your inbox, you must add the email address webmaster@borosports.org
to your contacts list.
1. Click the drop down arrow next to
"Reply" in the upper righht side of your inbox screen.
2. Click the "Add
webmaster@borosports.org to Contacts List" from the list that
appears.
3. You will now see
webmaster@borosports.org appear under the "Quick Contacts"
list on the left side of the page.
Outlook 2003
Because of the various email platforms
that can work with Outlook, it is tricky to tell you how to recieve
all email to your Outlook inbox. We can tell you, however, how to
make sure you can see all the emails you receive as they were
intended to be seen - with images. If a company is not in your
address book or "Safe Sender" list, your HTML images will
not display.
To have HTML display correctly, users
can:
1. Change their automatic download
settings
2. Add your email or domain to their
approved sender list
To change settings:
1. Right click on a
non-displaying image in an HTML email
2. Choose "Change
automatic download settings" option
3. When the popup comes up,
uncheck the first box in the list that says "don�t
download pictures or other HTML content automatically
4. Click "OK"
To add domain to safe sender
list:
1. Right click on a
non-displaying image in an HTML email
2. Choose "Add the domain
to the safe sender list" option
Earthlink
If you are not receiving email at
Earthlink, there are two actions you can take.
1. Check "Suspect Email"
folder
2. Add borosports.org to your
address book
With Earthlink, if you have SpamBlocker
turned on, suspect messages are automatically send to your Suspect
Email folder if the domain is not in your address book.
Suspect Email Folder
1. While in the "Suspect Email"
folder, if you see webmaster@borosports.org...
2. Select the "Move to Inbox
and Add Contact" option from the pull down menu.
3. This will add borosports.org to
your Address Book for future email delivery assurance.
Address Book Inclusion
1. Open the email.
2. Click "Add to Address Book"
in the email header.
3. Use the "Address Book
Editor" to verify the sender's contact details and click "save."
4. Fill in webmaster@borosports.org
as the email address of the sender.
5. Any mail sent with the same
domain (right of the @ sign) will now be delivered to your Inbox.
AT&T
1. Open the email message from the
sender you want to add to your address book.
2. Click on the "Save Address"
link (below) next to the "From Address.
3. Check the "Add to Contacts"
box (below) and click "Save.
Comcast
1. Click on the [Save Address]
link at the top of this message (it's next to From Address).
2. For the field titled First Name,
please enter webmaster@borosports.org
3. Then click Save Entry and you're
all done.
CleanMyMailbox:
If SCBA Borosports is filtered, from
the spambox, click on the white "W" icon on the left column
of the mailing. When the pop-up window comes up, simply click the Add
to Whitelist button.
Alternative whitelisting methods:
1. Click on the White List button.
2. Add: webmaster@borosports.org to
the bottom of your existing list.
3. Click the Submit List button.
1. Click the Subject White List
button.
2. Add: Message from Borosports.org
to the bottom of the list on a line by itself.
3. Click the Submit List button.
Cloudmark SpamNet:
1. Select Cloudmark | Options...
from the Cloudmark SpamNet toolbar in Outlook.
2. Click Advanced.
3. Go to the Whitelist tab.
4. Click the Add button.
5. Type: webmaster@borosports.org
6. Click OK.
7. Click OK.
8. Click Yes.
9. Click OK.
Mailblocks:
1. Click the Addresses tab.
2. Click New.
3. Type: webmaster@borosports.org
4. Make sure 'Accept Mail From This
Address' is selected under Receiving Options.
5. Uncheck 'Display in People
Picker' under Other options.
6. Click Submit.
7. Click OK.
MailShield:
1. Click Friends from the toolbar.
2. Click Add.
3. Type: webmaster@borosports.org
4. Click OK.
MailWasher:
1. Click Tools, then Blacklist &
Friends.
2. Click Add... on the right, the
Friends list side.
3. Make sure Plain email address is
selected.
4. Type: webmaster@borosports.org
5. Click OK.
6. Click OK.
McAfee Spamkiller:
1. Click Friends from the sidebar.
2. Click Add.
3. Type: webmaster@borosports.org
4. Click OK.
Oddpost:
1. Check your 'Probably Spam'
folder.
2. If you see that SCBA Borosports
was incorrectly filtered out
3. Select it
Click the 'Move to Inbox and Mark
as Not Spam' button.
SpamAssassin:
1. Add the following entry to your
user_prefs file, which is found in the .spamassassin subdirectory on
your web/mail server
2. whitelist_from
webmaster@borosports.org
3. Save the user_prefs file or move
the updated copy to your .spamassassin subdirectory.
If you have no user_prefs file in this
subdirectory, create one:
http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
more instructions
http://www.cleanmymailbox.com/sa
SpamButcher:
1. Click the Configure button.
2. Go to the Known Senders tab.
3. Click Add under 'Known Good
Senders and Recipients'.
4. Type: webmaster@borosports.org
5. Click OK.
6. Click OK.
Spameater Pro:
1. Click Filters from the sidebar.
2. Click the Approved Senders tab.
3. Click Add Filter.
4. Type: webmaster@borosports.org
under Address.
5. Choose 'Full Email Address' under
Address Type.
6. Select Email Domain.
7. Click OK.
Spam Inspector:
1. Select Spam Inspector
2. Then 'Manage Friends List' from
either the Spam Inspector toolbar or from the Outlook menu.
3. Make sure Email is selected under
'Add a New Friend'.
4. Type: webmaster@borosports.org
5. Click the >> button.
6. Click Close.
Spam Interceptor:
1. Follow the Trusted link under >
Authentication Lists.
2. Enter the email address:
webmaster@borosports.org
3. Click Add.
SpamPal:
1. Click on the SpamPal system tray
icon with the right mouse button.
2. Click 'Add to Whitelist' from the
menu.
3. Type: webmaster@borosports.org
4. Click Add.
Spam Sleuth:
1. Select File, then Configure.
2. Go to the Friends category.
3. Make sure Active is checked.
4. Type: webmaster@borosports.org on
a line by itself in the entry field.
5. Click OK.
Other Spam Filters Not List Above....
If SCBA Borosports is being filtered,
try adding webmaster@borosports.org to your Address Book or Contact
list.
If messages continue to be sent to you
junk folder contact support for the application and ask how to
whitelist webmaster@borosports.org.